Description
Reviews
Penske has become a go-to choice for individuals and businesses seeking efficient and cost-effective transportation solutions. "Penske Truck Rental" is an integral part of the Penske brand, which encompasses a wide range of transportation services, including truck leasing, logistics, and fleet management. The truck rental division has earned a solid reputation for providing well-maintained vehicles and comprehensive support to facilitate smooth DIY moves for a diverse clientele.Penske's commitment to excellence is evident in its extensive network of rental locations, covering the United States, Canada, and parts of Europe. This widespread presence ensures accessibility for customers, making it convenient to rent a Penske truck for their moving needs. The company's user-friendly online platform further enhances the rental process, allowing customers to easily book their trucks, manage reservations, and access valuable resources for a seamless moving experience.
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Customer Name : John
Posted at October 26th, 2023 06::10Subject :I want to thank the Penske people for their kind dealing with us.
Comment : We rented a one-way truck for the standard 5 days. When we got to our destination they waived the $100 / day charge and let us use the truck for another week for free. I cant remember any company ever being so generous, so I want to thank the Penske people for their kind dealing with us. Also all the customer service reps were very friendly.
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Customer Name : Alex D.
Posted at July 22nd, 2022 12::07Subject :Unacceptable
Comment : Horrible customer service! Was stranded for 12 hours in Las Cruces, NM. Called the 24 hour roadside assistance number at least 15 times and never spoke to the same person and was told countless different ways they were planning to remedy my situation, all of which were lies! I WANT MY MONEY BACK!!
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Customer Name : John
Posted at January 15th, 2025 07::01Subject :Great move!
Comment : We rented a one-way truck for the standard 5 days. When we got to our destination they waived the $100 / day charge and let us use the truck for another week for free. I can't remember any company ever being so generous, so I want to thank the Penske people for their kind dealing with us. Also all the customer service reps were very friendly.
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Customer Name : Teresa
Posted at January 15th, 2025 07::01Subject :Thank you so much!
Comment : I would like to review the Penske Truck Rental on Stanley Gault in Louisville, KY. My customer service representative Rachael ** went above and beyond the call of duty for me and my situation. She gave me the best price for Penske rental that was over a 2-week period of time with a final one-way. I was able to call her anytime and I live in Brooksville FL but was renting from this specific Penske. Rachael provided 5-star service and professionalism for me throughout the process. She did the best she could with discounts and was able to help me to the very last day with coordinating the drop-off times and my work schedule. I had 100% service from her and I am recognizing her for the hard work and time she put into my contract. Thank you so much!
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