Great Van Lines Moving Company takes pride in providing a comprehensive suite of moving services tailored to meet the diverse needs of its clients. Whether you're planning a residential move, a corporate relocation, or require specialized transport, the company's dedicated team is equipped to handle every aspect of the moving process.Great Van Lines has a team of specialists trained in using specialized packing materials and techniques to ensure the secure transport of unique and valuable possessions.Great Van Lines Moving Company attributes its success to a team of dedicated professionals who bring a wealth of experience to every move. Movers undergo extensive training in efficient packing methods, safe handling practices, and creative problem-solving to navigate any logistical challenges. The company also invests in modern equipment and well-maintained vehicles to ensure the secure and timely transport of belongings.
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Customer Name : Bill P
Posted at December 13th, 2017 12::12Subject :I highly recommend
Comment : My experience with great van lines was pleasant when I used them to move from Illinois to North Carolina. I wasn't sure which company I wanted to use at first but because chris was upfront and honest with me I decided on them. The other companies i received quotes from seemed unreliable and untrustworthy. great van lines quote was for more money then the others but it was accurate and i ended up paying the same amount as what I was told. I appreciated the fact that packing materials was explained to me over the phone and not when the movers arrived. Joe was the foreman of my move and he did an amazing job packing everything properly and not breaking anything. I've already recommended them to a few of my family members and if i ever move again I will be using great van lines.
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Customer Name : Sam
Posted at April 24th, 2020 15::04Subject :Do NOT use Great Van Lines
Comment : DO NOT USE THIS COMPANY! DO NOT USE GREAT VAN LINES OR ANY OF THEIR PARTNER COMPANIES! We booked them for a cross country move and the entire experience from beginning to end was unbelievably HORRENDOUS. They give you an estimate WITHOUT physically assessing what needs to be moved and give you a low price "only to be increased by 3 to 5 times" just to get the contract signed, with a "NON-REFUNDABLE" down payment. BAIT
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Customer Name : Ramon Thomas
Posted at March 28th, 2018 07::03Subject :Horrible Service!!!!
Comment : I would not recommend this company. I have moved 3 times in the last 10 years and I must say that this is the worst experience I have ever had. If I had one encounter with a rude or unprofessional employee, then I would be easily able to move on, but you have countless people in your company that are rude, unprofessional, and not knowledgeable about the policies and procedures you have in place. Additionally, no one ever seems to answer the phone and there seems to be minimal communication between departments. I am highly disappointed with the quality of service I have received and this attitude your company has done me a huge favor by accepting my money. I, too, had an unfavorable experience with additional hidden charges.
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Customer Name : Phillip
Posted at March 27th, 2019 06::03Subject :Mover beware this company will lie to you and is a complete scam.
Comment : Absolutely ridiculous business model. My significant other and I spent days calling getting quotes from places. We decided based off pricing and timelines to go with great van lines. Prior to the move date we made sure to itemize out our stuff that would be shipped with dimensions. We adjusted the initial quote which they had messed up and it was $400.00 more then the initial price. We figured ok mistakes happen but we were reassured there would be no other hidden fees or charges that everything would be as the quote said. When the day of the move came the movers showed up an hour and a half late in the three hour window they had which made our 15 hour drive and closing paperwork for the house a bit more stressful. They packed everything and once things were loaded our initial quote had some how doubled in price but yet we did not add anything to the list we had adhered to everything that was in our quote nothing extra. We felt helpless because we now had no option but to let them take our stuff and figure out how to produce extra money for the move. The driver said well at least it wasnt 1500 square foot(like this is a normal practice for a company). Our stuff is still not here. We call and call to try to get some explanation or answers. We are now paying top dollar for in my opinion a very low quality of service. We could of paid 1500 dollars less and had our stuff the next day. We went with them for the value understanding we could live without our stuff for a week. It's now been 5 days and the company says they still doesnt have our "paperwork" and hangs up on us. I dont want to resort to legal action and go to the BBB but we are starting to feel like we may have no other option.
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Customer Name : Celine Lopez
Posted at January 12th, 2018 14::01Subject :Terrible do not recommend
Comment : As a frequent mover, I have used plenty of moving companies like Midwest movers and two men and a truck and I have to say I’ll never use great van lines. Terrible experience. First customer service is extremely rude and unhelpful and across the line in the company they are not uniform or on the same page. I was charged a broker free (I understand if there’s a middleman) but there was no middleman it was just someone who worked for the company that charge a $115 broker fee. He supposedly set up the move giving me a quote. He made sure to ask me if I lived on a first floor or second floor and if I had stairs I said yes second floor. Was never told I would need to pay extra on top of that. They didn’t charge extra when they picked up but when delivered they did. Movers left a ton of garbage inside my condo and explained I would have to remove it. And I when they say up to 14 days for delivery they mean it my stuff was deliver on the 14th day. And when given this feedback no one in the company cared at all but was rude and showed no empathy for any miscommunication on their part. Will not use again.
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