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Big Ben's takes great care to handle items with precision and attention to detail. From packing to transportation and unloading, the company prioritizes the safe and secure transport of belongings, earning a reputation for being a trustworthy moving partner.Big Ben's Moving and Storage embraces a sense of social responsibility. The company actively engages in local initiatives and community service projects, contributing to the well-being of the communities it serves. This community-oriented approach reflects Big Ben's Moving and Storage's commitment to making a positive impact beyond the realm of relocation services.
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Customer Name : Angie P
Posted at May 5th, 2022 12::05Subject :DO NOT USE THEIR SERVICES
Comment : The only reason I am giving this disreputable company 1 star is because their movers were nice. When they showed up, the price the salespeople originally estimated was DOUBLE, and so I left behind a bunch of furniture behind, and STILL the price was higher than originally quoted. Then, they demanded cash instead of the Zelle payment we had agreed to over the phone! It was Sunday so of course the banks were not open for me to withdraw thousands of dollars on the spot. Also ANOTHER HUGE SURPRISE on the day they arrived was that they were driving to deliver the furniture to my new location that day my new house was 4 hours away and originally they said it would take 3 - 4 days deliver my stuff. So now, not only did I have to scramble to get cash on a Sunday, find a way to move all the stuff they did not take because the price was astronomical, but now I also had to drop all of my plans and drive to the new house that same day! Insane. And when I called the number to come up with a reasonable solution, the sales person HUNG UP on me. These people should be reported to the Better Business Bureau.
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