Description
Reviews
All Around Van Lines Moving Company's success is a team of skilled professionals who bring a wealth of experience to the intricacies of the moving process. The movers at All Around Van Lines understand that moving is a multifaceted endeavor, necessitating a detailed approach to meet the diverse needs of clients. This collective expertise positions the company as a preferred choice for those seeking a smooth and stress-free moving experience.All Around Van Lines Moving Company offers a comprehensive suite of moving services designed to address various scenarios and requirements. Whether it's a local move within a city, a cross-country relocation, or an international transfer, the company provides an array of services, including packing, loading, transportation, and unpacking. The commitment to customization ensures that each move is tailored to align with the specific needs and preferences of the client.
Additional Info| USDOT # | |
| MC # | |
| Payment Options | N/A |
| Membership | BBB, UNPAKT |
| Established Year | 2014 |
| Insurance | |
| Agent | |
| Hours of Operation | 9 am -5 pm |
| Insurance Required? | 19048068 |
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Customer Name : Robert Renz
Posted at April 30th, 2016 06::04Subject :High level of service
Comment : I am so glad I found these extremely professional guys for my move. It was my first time moving on my own and after hearing so many horror stories about other movers, I was little bit worried and had pretty low expectations. But these guys were just fantastic. They were friendly, easy to schedule with, on time, well prepared, very efficient and competitively priced. They even packed some of my difficult items what I thought impossible to pack into boxes, which I really appreciated. All Around Van Lines are definitely a top choice for moving. If I need to move again they can count on me calling them. Thanks to the foreman and the crews for making my move as smooth as possible.
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Customer Name : Terry E. Franklin
Posted at April 21st, 2016 03::04Subject :No problems at all
Comment : All Around Van Lines was excellent all around, from packing and picking up my stuff to delivery, they were fast and efficient but took great care of my belongings. The prices were reasonable and the customer service was great. No Complaints.
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Customer Name : Adam Morton
Posted at April 15th, 2016 07::04Subject :Experts in what they do
Comment : What an outstanding effort. I am running short of words to praise All Around Van Lines and their sales rep who actually made my move look so easy. I never felt that I am in the middle of a move. Movers were so efficient and organized that I did not even have to move my fingers. Nothing unwanted or unpleasant occurred. In the end, I just want to say that these fine movers of All Around Van Lines did an outstanding job for us within a very affordable amount.
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Customer Name : Randy Brooks
Posted at April 14th, 2016 06::04Subject :Very well done
Comment : I think I made the best choice when I hired them to relocate me from Illinois to Kentucky. They surely know how and what to do when they are packing everything you have and prepare the storing for a long ride across the country. In 1 week the vans arrived in Kentucky. It was absolutely the way we hoped it would be.
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Customer Name : Mario Daniels
Posted at April 14th, 2015 13::04Subject :Happy customer
Comment : This move was making me go halfway insane. I'm so glad I found All Around Van Lines which allowed me to take my mind off of packing plates and moving boxes and instead let me focus on the important things like making sure my new home was ready for our move. One thing is for sure; I will never ever try to move by myself again! Having someone do it for me I was just so much more efficient and the price I paid was well worth the peace of mind I received.
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Customer Name : Melba Thompson
Posted at April 9th, 2015 13::04Subject :Nice Move!
Comment : We used All Around van Lines for our move. I have never seen a crew that work this hard! Every member of the four-man crew stayed busy the entire time. Their foreman was well experienced and managed his team professionally. Our furniture arrived intact and all was finished within the estimated schedule. I was impressed and very pleased with the value of service I received and the price. I would be happy to recommend them to any of my friends.
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Customer Name : James D. Martinez
Posted at April 6th, 2016 05::04Subject :Reliable services
Comment : All Around Van Lines is the top movers. I knew that I could rely on them to do my move right. They did my move in a timely manner and made sure that all of my belongings were well taken care of. When I first spoke to their sales rep. Mike he helped me with all of my items and then gave me a quote. The quoted price stayed the same which was excellent. Overall great movers, great people!
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Customer Name : Kaley Ingenito
Posted at April 4th, 2019 23::04Subject :Horrible
Comment : my experience with all around van lines was horrific from start to finish. I moved from Chicago to Minneapolis in July 2018. I called to schedule and was given a quote I was happy with. I was given a time frame for pick up and drop off. Because my new job was starting shortly after my move I needed and expedited service and was charged 600 extra dollars for assurance that my things would be dropped on within one to three days instead of ten to fifteen days. I got an email to verify the amount of things I would need transported and a follow up phone call to double check. Daniella was the woman's name. Everything seemed in order. The day of the pick up I was contacted in the morning with a message that they couldn't get their truck started and would not be picking up my things until the next day. Ok, I thought. Maybe that's out of their control and the following day was still within their estimated time frame I was originally given so I didn't make a fuss. The next day the movers were late showing up (I found out later that this was a third party moving company that all around van lines contracts with). Two guys and a giant truck. They didn't know I lived on the second floor (which I had specifically told Daniella). And they didn't know they would be moving any boxes. Despite my thorough inventory via email plus verified with Daniella over the phone. Come to find out later that she "forgot" to ask me if I was moving with boxes. Who doesn't have boxes when they move? So the two guys inform me that the price is 1000 dollars more than my estimate because of the space all the boxes are going to take up in the truck. Fine, I think. Honest mistake. Also, I had no time for a plan B. Just pay the money and don't fuss. So the two guys spend SIX HOURS moving all of my stuff into the truck. Not their fault. There's only two of them but oh my god send a third guy. It felt like it took forever (I moved places when I was living in Chicago and it took three guys four hours to move out of my old place and in to my new place). Then the movers tell me they have no record of my expedited order. I show them on my receipt where I paid an extra 600 dollars and they basically shrug their shoulders and tell me I need to call the company, that they don't know anything about it. Fine. All my stuff is packed. They leave. I get in the car to drive to Minnesota. That was Saturday. Sunday I call all around van lines to confirm that I had paid extra for an expedited service. The girl who answers the phone directs me to "dispatch" and no one answers the phone there. I call the girl back and she says I need to call back on Monday because maybe no one is in the office over the weekend. Strange, I think. But ok. I call on Monday and get redirected to dispatch. They don't know what I'm talking about when I say I paid for an expedited service. I am informed that they don't even offer an expedited service and I need to contact whoever told me I could have my stuff within three days. So I call all around van lines back and the girl who answers the phone refuses to transfer me to Daniella. It's literally against their policy. She keeps telling me "the broker doesn't have access to your account once your things are picked up". So I send an irate email to Daniella and, low and behold, I get a phone call. She can see my account. She takes responsibility for forgetting to ask me about how many boxes I had. Apologizes but does not offer any kind of refund or compensation. At this point I just want my things delivered before I start work the next week so I don't make a big deal about the underestimation of 1000 dollars. She says she will contact the dispatcher personally and I will get a call from them that evening. She tells me she will take care of this. I foolishly believe her. Tuesday I call back all around van lines because I hadn't heard from the dispatcher Monday night. I get through to Daniella who seems surprised that I have not received a phone call from dispatch. She assures me my things will arrive Wednesday at the latest. By now I have figured out the direct number to the dispatcher so I call them and they say they will contact me 24 hours before the movers will arrive. Basically they have to tell me on Tuesday if they are going to arrive Wednesday. The lady at dispatch, Phyllis, tells me I'm not scheduled for drop off on Wednesday. I try to explain to Phyllis that I paid for three day expedited service. She again claims they do not offer that service. I ask what about my six hundred dollars that I paid to have my things delivered within three days? She says it will be refunded if it's not there by Thursday. I ask her to explain how "delivery within three days" means they pick my stuff up on Saturday and drop it off Thursday. She says "well, it means three business days". I said, again, how is Monday through Thursday three business days. She snaps at me "I don't make the rules" and hurried off the phone. Tuesday ends with no confirmation they are coming on Wednesday. Wednesday ends with no confirmation they are coming on Thursday. At this point I'm starting to worry that I'm being punked. Or that they have lost my stuff and are just stalling to see if they can find it before I figure it out. Thursday I call Daniella who assures me my things will be at my house by the beginning of the weekend. At this point I accept that I have no control. Phyllis actually sympathizes with me this time when I call her, saying that the brokers (Daniella) make these deals they can't confirm and leave people in the lurch like this. Great, well now at least I know whose fault it is. Which doesn't make my stuff materialize. Friday morning I get a call that the movers will come Saturday. (I'm starting work on Monday so now instead of five days to move in to my new place I'll have one. Fine, I think. Worse things have happened) Saturday they show up around noon, again only two guys. I have them just bringing the stuff in and setting it down so I can put everything close to where it belongs. They're finished moving everything in but I ask them to put the beds back together. The movers in Chicago had taken them apart and in the contract I have it says that they will take apart furniture and put it back together. They guys say they don't have any tools to put the bed back together. They're going to go to Home Depot to buy some and be back in a little bit. Fine. So I start putting things away. Two hours later not a word about it so I call one of the movers. I ask if he is coming back. Also I have noticed some items missing and I'm wondering if he has them (a big mirror, floor lamp). He says his boss asked him to run another job in the mean time and that he will be back over with my mirror but that the floor lamp is gone and he has no idea where it might be. So he comes back to my place three hours later with a different dude and they put one of the beds together so I can have somewhere to sleep that night. I ask them to leave. I'll put the other bed together. It's 7:30pm when they finish and leave my house. IN ADDITION- so many of my boxes were dented, stained, split- like someone had kicked my stuff down the stairs. My guest mattress has a mysterious stain on it which is odd considering that i bought my own mattress bags and packed them up myself. If this site will let me post pictures I will. Dishes broken, missing items. My high school yearbooks somehow got wet and by the time I got to them they had mold all over. Completely ruined. It has taken me several months to write this review because I was so upset. Please never use this company. They made the already stressful situation of moving to a different state completely hellish.
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Customer Name : Geneva Prouty
Posted at March 30th, 2015 10::03Subject :Great Move!
Comment : The last two experiences I had with movers before I sought the services of All Around Van Lines were not impressive. They had been clumsy in their deliveries despite their high charges. All this changed when I engaged this company because everything was the exact opposite of what I had experienced. Their services were very diligent and the cost was fairly good. If I need anything to be transported next time, I will undoubtedly reach out for them. Try them out and you will have all the reasons to smile.
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Customer Name : Mike
Posted at March 8th, 2018 11::03Subject :FRAUDULENT PRACTICES-AVOID
Comment : FRAUDULENT PRACTICES... AVOID THIS COMPANY!!!! They performed an in home binding estimate of all our belongings. We agreed to the price and shortly after picking up our belongings, they began to hound us every day to pay additional costs since their estimate appeared to be off. After weeks of this and their threats to not deliver our items and could not guarantee storage, we finally agreed. Upcharge of over $3,000. Then, they claim a "24/7 secure, safe, clean and environmentally safe" storage facility. Not even close. We had boxes of items arrive soaking wet, clothes and wood frames had mold on them, furniture was swollen etc. Not to mention, 14 boxes of items were stolen! Can guarantee its not safe, secure, clean or environmentally safe. And to top it all of, they hired high school kids off of craigslist to perform the unload at our new house. They dropped boxes of dishes on the floor which we got to hear shatter, slid boxes across our new wood floors, banged items into almost every room in the house, dropped dressers going up the stairs etc. Then, they were provided with box cutters to open our furniture and put it back together. They proceeded to cut into our furniture, cut into our leather chair and literally cut our mattress right down the middle. We were guaranteed "professional, trained, drug tested and background checked movers." There website and emails to us indicated all out of state movers have worked for the company for 2 years etc. It was all a complete fraud! And when things go wrong, you will never get them on the phone and the 3rd party claims process is even worse. They hide behind the fact that they can hire "whoever the want" to perform their moves. I can not stress enough that this company needs to be avoided or you will most definitely regret it.
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Customer Name : Joe N. Clark
Posted at February 17th, 2016 15::02Subject :Excellent work done by an excellent company
Comment : We recently moved from Illinois to Indiana. The professionalism of All Around Van Lines made our move easier and more pleasant than we thought. The moving team arrived up on time. They were very friendly and professional at the same time. They took a great care of our stuff. During the communication we received approximate price and after we presented all the information, we received the final quote. By the end we paid exact amount as it was discussed with sales person. Nice team! I do recommend using All Around Van Lines.
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Customer Name : Becky G
Posted at February 15th, 2022 06::02Subject :Excellent Work
Comment : The team was professional, caring and WAY above what I was expecting. After a stressful time of preparing my dad to move to memory care, it was wonderful to put the moving in their hands and to not be stressed about that part! I will gladly recommend them and will not think about calling anyone else when my husband and I move. Thank you! Becky in Aumsville
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Customer Name : Matthew O. Foreman
Posted at February 11th, 2016 11::02Subject :A company with credibility
Comment : Their movers showed up on time and guaranteed to move my things in the time slot I could afford. I had a lot of things in my storage and they cleaned out my storage unit under an hour. They are very hard workers, worked fast, and were careful with my things. Very satisfied!
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Customer Name : Phillip M. Rose
Posted at January 19th, 2016 14::01Subject :Amazingly quick move
Comment : I had a great moving experience with All Around Van Lines. I hired them based on co-worker’s positive recommendation and must say these movers are really amazing to work with; Professional quoting/follow up, and price – reasonable with no hidden charges. Jeffrey (team lead), Sergio, Pedro, and Greg called 30mins before and arrived right on schedule. They worked fast and moved our 3 bedroom apt in Chicago, IL to our new house in South Bend in just a day all while being very friendly, knowledgeable, and helpful. Would definitely recommend All Around Van Lines and will more than likely use them again for our next move which hopefully won't be anytime soon!
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Customer Name : Justin
Posted at January 11th, 2022 06::01Subject :good services
Comment : I used All Around Van Lines when I moved back to New York. The company at first approach seemed pretty fair and reasonable. The estimate they gave me is exactly what they charged me. They showee up on time and got every thing loaded nice and safe. They drove off and I headed to the airport. The movers however arrived a day later due to some bad weather as I was told by the driver. That is the only hiccup that I had with All Around Van Lines. Other than that the price was good and the service was great.
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Customer Name : Antonio J. Blackmon
Posted at January 7th, 2016 08::01Subject :No more hassle nor upfront planning to find a mover.
Comment : All Around Van Lines have the nicest and most efficient movers I've seen. Pricing is super affordable compared to alternatives. I was impressed by how quickly but carefully everything was moved out of my apartment. They delivered my belongings intact without any damage or scratch within 4 days at my new home in Wisconsin. The text messages and real time updates were great. I cannot say enough nice things about how great their service was I would definitely give them a try for anything big or small in future.
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