Description
Reviews
Straight Forward Moving Company offers a comprehensive suite of moving services designed to meet the diverse needs of its clients. Whether it's a local move within a city, a cross-country relocation, or an international transfer, the company provides services including packing, loading, transportation, and unpacking. The commitment to customization ensures that each move is tailored to the unique needs and preferences of the client, making the entire process straightforward and hassle-free.
Additional Info| USDOT # | |
| MC # | |
| Payment Options | N/A |
| Membership | DOT |
| Established Year | 2014 |
| Insurance | |
| Agent | Most Valuable Movers |
| Hours of Operation | N/A |
| Insurance Required? | 4F098294 |
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Customer Name : Thomas Fain
Posted at September 9th, 2016 15::09Subject :No complaints
Comment : I had to search for a while for this move since I needed experts. My effort truly paid off because I got what I actually wanted. My move from Connecticut to New Jersey was quite great as my stuff was perfectly conveyed to my destination. Besides, the guys rendered professional service and were there to make sure that everything was seamless. I have no issue or complaint with them in the move as everything took place in a perfect order.
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Customer Name : Derek Brown
Posted at September 5th, 2016 12::09Subject :A delightful relocation
Comment : Some moving companies quote low and the crew takes forever to pack and load your stuffs, ultimately costing you a lot of extra bucks. Straight Forward Moving, however, employ a flock of very efficient men who are more concerned about getting the job done properly than how much time they can waste. I’m very satisfied with the way they handled my move from Jersey City, NJ to Wichita, KS. Their quote was so inexpensive, the movers were punctual and they made the delivery with all my belongings in excellent condition. The movers really managed to work very fast which saved me a lot of money in the end.
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Customer Name : Russell J. Rose
Posted at September 1st, 2016 17::09Subject :High quality service
Comment : Though there are plenty of options to choose movers but I personally prefer to use Straight Forward Moving and suggest everyone to use them for their moves. I used them recently for a two bed room move. Though it was a small move but I know that my move was tricky because movers had to bring the packing materials, they had to wrap and box everything and they had to move all the furniture and other stuffs using the stair ways from the 6th floor. I knew that there would be some broken and damaged things but when I checked the inventory I found all my belongings in one piece. It was simply amazing to get such a neat and smooth move within such a limited budget.
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Customer Name : William
Posted at August 27th, 2016 18::08Subject :I've very high regards for this amazing company
Comment : Given the amount of things I had, I really needed a moving company’s help. I did a lot of research online and finally settled on hiring Straight Forward Moving. Their reputation precedes them and they really proved why that is. They really employ the most capable movers. The four men I got were all very well trained and had enough experience to conduct this move. Their packing skills were good and they had no trouble loading everything to the van. They arrived on time and made the delivery on time as well. I have very high regards for this amazing company.
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Customer Name : Shannon Sk
Posted at August 20th, 2017 07::08Subject :DO NOT USE THESE MOVERS. POOR COSTUMER SERVICE. SCAM.
Comment : DO NOT USE THESE MOVERS. POOR COSTUMER SERVICE. SCAM. Summary - * Easy to book through email. Great response from sales person. HORRIBLE AFTER BOOKING * Two day window for pick up and delivery. If want exact date extra $150 which they don’t tell you until after signing * Driver didn’t show up on first day, called at end of 4 hour arrival window to ask if come later or reschedule * Reschedule date for next day - driver still didn’t make 4 hour arrival window. NO CALL * Tried to get ahold of someone NO ONE ANSWERS PHONE. * Finally spoke to someone. Will not compensate me for inconvenience (I took two days off work and stayed home WAITING). * Driver comes 2 hours late, says nothing. No apology NOTHING * Takes an extra hour to go from old to new place when they are ONLY 10 minutes away. WHERE’D they go? * CHARGES ME FOR EXTRA HOUR that they were gone. * Stacks heavy and fragile CLEARLY MARKED boxes on top of light boxes crushing them * Leave trash in my garage. * Called next day to speak to owner. NO ONE ANSWERS PHONE or CALLS ME BACK. * Have not heard from them since. Found these guys on Movers.com along with other movers. The sales lady was very nice and it was easy to communicate via email. Trying to contact anyone on the phone was a different story. They had the best rate and good reviews from what I saw. I was only doing a small local move. I asked for a move date of August 1, 2017. ONLY AFTER I signed a contract did they tell me I had a 48 hour window of pick up and delivery. That meant that they would move me EITHER on August 1 OR 2. If I wanted a guaranteed date then I would have to pay an additional $150. WHAT!? I stuck to the time frame and took time off work. The evening before, the company called me and told me they would be coming Aug 1 between hours of 4-8pm. On August 1, I hear from no one until almost 8pm. The driver tells me they are running late and ask if it’s ok for them to come at 9pm. ARE YOU KIDDING ME? That’s arrive by 9pm and move the minimum 3 hours or more. I have a young son and that would have been too late. So I opt for the next day and take ANOTHER day off of work. The driver says they will show up between 12-4pm August 2. On August 2 by 3pm I have heard from NO ONE. I try to call the driver, no luck. I call the company number, I get transferred to several different departments before I’m placed on hold and then a voicemail. NO ONE ANSWERED THE PHONE. So I leave a message about how I haven’t heard from anyone and it’s almost 4pm. So I wait. 4pm rolls around, NOTHING. Again I call. I leave another message because no one is picking up. 430pm comes around I call again and leave another message. At this point I am furious, I go online to their website and have to find someone I can chat with. This is a person doesn’t work directly with the company but gives me the phone number and EXTENSION to get ahold of someone. FINALLY someone answers. I speak with Johanna. I explain to her my situation and explain how poor service this is. I have a mobile business myself and I know when I am going to be late even over an hour. These guys do this all the time, they should know how to figure out timing. I tell her I have heard from no one, left several messages, and have had to take two days off work. She explains that because I was given a 2 day window of pick up and delivery that they were in that window so she can’t do anything for me. NO, you tell me your driver is going to arrive in a 4 hour window and BOTH times they are LATE by more than an hour. I ask for some compensation and she again says that because I am still within my delivery window there is nothing she can do. Because the driver in on their way and I need to move, I keep the appointment. I ask for the boss’ name and when they would be in. The driver and two college age kids show up at 6:00pm (2 hours after the arrival window). It takes them 2 hours to load my stuff. That makes it 8pm. The contract I signed was for 1 hour travel to my place and 3 hours of moving, so 2 hours have passed for my move. My new place is LITERALLY 10 min away from my old place. I drive to get there first and I wait A WHOLE HOUR!!! for them to show up. WHERE’D they go? The driver comes to me and goes over the bill. THEY CHARGE ME AN ADDITIONAL HOUR - 1 hour to drive to my old place, 2 hours to load, 1 additional hour to drive to my new place that was literally 10 min away, and 1 hour to unload = 5 hours total instead of 4. I was PISSED. Realizing that the driver can’t do anything and will not unload my stuff until I pay him, I do so and plan to speak to owner next day. They unload very quickly even leaving trash that I have to clean up and packing HEAVY boxes or FRAGILE boxes that are CLEARLY marked on top of lighter boxes which crush them. Next day I call every hour or two and leave a message for the owner to call me because NO ONE ANSWERS THE PHONE always to voicemail. I explain that I would like to speak to the owner about my move and to please call me. By the end of the day I have heard NOTHING and I have NEVER HEARD from anyone since. I pride myself on hiring local people for local jobs and for costumer service. As an owner of my own business this was a horrible experience and a scam. DO NOT USE.
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Customer Name : Randall Jimenez
Posted at August 18th, 2016 15::08Subject :Perfectly handled
Comment : My wife and I hired Straight Forward Moving because they are well known for their efficiency. Besides, we both were very nervous since it was our first big relocation. They sent over 4 men who arrived right on time on the moving day with all the proper tools and equipment. They worked very efficiently for a few hours to wrap all our valuables. My wife asked the movers to be extra careful with our glassware. They were unbelievably attentive to our needs. I couldn’t have asked for a better service and I highly recommend this company.
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Customer Name : Charles Ellett
Posted at August 13th, 2016 22::08Subject :Just the right choice
Comment : I have never had a moving experience as affordable and wonderful as with Straight Forward Moving. They worked hard and courteously, oozing with great motivation throughout the process. Everything they did showed that they are well trained and they understand all the ropes of moving. They did everything from packing and loading to unloading. Their diligence made me think that they were moving their things and not mine. I suggest them to everybody.
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Customer Name : Kathy Lansing
Posted at August 13th, 2015 12::08Subject :Very pleased, went so smoothly
Comment : We are very pleased with this company. Our daughter had to move across country and finding a reliable moving company that didn't charge an arm and a leg was a challenge. Straight Forward was all the things we needed - reasonable and reliable. Their name really says it all, they were very straight forward and upfront about pricing, and all the steps involved in the move. pickup and drop off went very smooth, and the driver was very kind and patient with us. It was overall just a great experience, and would recommend them to anyone.
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Customer Name : Brooks Geisler
Posted at August 7th, 2015 08::08Subject :Great great great
Comment : For all the people using this company for the first time you are reading the right thing!! I used this company recently for my first time and when I say that it was the smoothest experience ever, I mean it. I moved with a family of 5 and I was stressing so much over this move. Straight Forward Moving pulled through. This is the company to use for any last minute moves they figure it all out for you and they get you right on their schedule ready to go.
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Customer Name : GarySteele
Posted at July 29th, 2015 07::07Subject :Thank you for a job well done
Comment : Really nice guys, super polite and friendly. Really did a great job moving everything, and didn't guilt you like most movers try to do (or maybe that's just something I built up in my head. That's for another day.) The people that you schedule which gave you really good quotes that don't change afterwards, unlike the numerous other places I called. I had just come back from being out of town and needed a move within the next few days, and they delivered my items. Thanks SFM.
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Customer Name : GarySteele
Posted at July 29th, 2015 07::07Subject :Thank you for a job well done
Comment : Really nice guys, super polite and friendly. Really did a great job moving everything, and didn't guilt you like most movers try to do (or maybe that's just something I built up in my head. That's for another day.) The people that you schedule which gave you really good quotes that don't change afterwards, unlike the numerous other places I called. I had just come back from being out of town and needed a move within the next few days, and they delivered my items. Thanks SFM.
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Customer Name : Timothy Rader
Posted at July 18th, 2017 07::07Subject :Professional and friendly and most of all Quick
Comment : We recently used Straight Forward Moving for our relocation and I am extremely satisfied and grateful with this company. Team was on time and No time was wasted. They were professional, friendly and very efficient. Movers took care to wrap furniture to protect it from damage and rain. They handled everything that we requested from the beginning to the very end of the move. I couldn't be happier. The company's rates seem very reasonable compared to other movers.Would definitely recommend!
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Customer Name : Hannah Fry
Posted at July 12th, 2015 10::07Subject :Great price! Excellent service!
Comment : I used them a few years back and now I'm on my second move and I had no doubt that I'd use them again. They pulled up my previous estimate their sales rep, honored the same structure of charges. I appreciate the staff, overall they are easy going, personable and above all, professional. Moving companies get a lot of slack, but there are some great ones and SFM are the best one that I've worked with.
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Customer Name : Ethan Walters
Posted at June 26th, 2015 13::06Subject :Awesome Move!
Comment : Moved many times in my life and I always seem to break something. So i was thrilled at the prospect of being able to afford to hire a mover and I am ecstatic with the result of the relocation done by SFM. They were very attentive and kind. I was so a happy when it arrived at the destination and the guys did a great job loading and unloading my stuff.
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Customer Name : Jake Jackson
Posted at June 21st, 2015 10::06Subject :Thank you guys!
Comment : This is the first time that I have used a moving company and I was a bit apprehensive at first. I usually pack and disassemble my own apartment because I don't want strangers going through my things. Their sales representative offered me a competitive price. I felt completely comfortable to work with the movers. They arrived promptly at the scheduled time; everything was professionally wrapped and delivered with no damages. They even contacted me to confirm that I was satisfied with the service. It was amazing experience and I would recommend them to anyone that needs a safe move.
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Customer Name : Dominic Hobbs
Posted at June 2nd, 2015 10::06Subject :Great service
Comment : I am happy to report a good move! Movers got to both locations on time and they were amazing movers and made sure that my things were loaded the right way!! If it was not for them my things would have been broken or damaged. They were always in contact with me preparing my for their arrivals which helped me out a lot with my scheduling. It was a great job and they were great people!
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Customer Name : Zachary Connor
Posted at May 13th, 2015 11::05Subject :Great crew and staff very plesed
Comment : Moving from New Jersey to Dallas was a good moving experience. My family and I were safely moved within 13 days, not facing any obstacles during the process. We’re content with the service and with the price and we recommend this company to all our friends and family.
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Customer Name : Joshua Barry
Posted at April 27th, 2015 09::04Subject :Good Move!
Comment : Good communication. Just in time. Not one problem. Excellent work. Precise information. No damages. Price was good. Nice guys. Overall it was good. . Had a good experience with Straight Forward Moving!!!
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Customer Name : Jane Mosely
Posted at April 6th, 2015 10::04Subject :Very smooth move
Comment : I have a very honest suggestion for everyone looking for a stress free, quick and affordable move. I recommend Straight Forward Moving for all kind of moves. I used this company twice by now and they served me the best in both the moves. Recently I used them again while moving back to Alabama from New Jersey. As expected, their crew showed up on time and the wrapped, boxed and moved my belongings at the other end quickly and without any unwanted issues. Condition of the inventory was terrific and the price stayed within my reach. Overall, this company served me a lot more than what I paid to them.
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Customer Name : Roger Brown
Posted at March 29th, 2015 13::03Subject :Pleasantly Surprised!
Comment : These Guys were marvelous. They worked straight through a long day with only ten minutes break for couple of times. Actually I can’t compliment enough the crews who helped us move. I am grateful for their support. They were quite skilled to carry our stuff through a narrow and curved staircase. And I had no problem with the rate. It was absolutely reasonable. No hidden cost. We had some additional items at the last moment of move day. Their supervisor was extremely nice person. All their employees took the move very personally. Thereby there was no incident throughout the process. Thanks Straight Forward Moving for giving us a great experience.
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