Description
Reviews
The most important element in any move is our customer. At Volusia Van & Storage we are committed to quality, committed to excellence and committed to our customers. We hire and retain people with a customer focus,utilizing the best equipment that technology offers and maintaining top-rated trucks and facilities. Volusia Van & Storage has served the area for over 13 years with the same management team, dedicated to customer service since 1986.
Additional Info| USDOT # | 873113 |
| MC # | |
| Payment Options | N/A |
| Membership | N/A |
| Established Year | N/A |
| Insurance | |
| Agent | Mayflower |
| Hours of Operation | N/A |
| Insurance Required? |
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Customer Name : David W.
Posted at November 9th, 2022 09::11Subject :AVOID THIS COMPANY AT ALL COST!
Comment : needed packing and storage services following an operation. Volusia Van & Storage gave my wife an estimate; however, when they arrived to do the work they failed to bring the required packing material (Grand Piano), one of their four men refused to enter my home because I had tow (very docile) golden retrievers who were outside, another spent more time on the phone than working. The bill I received was for almost twice the estimate, and included charges for all four men all the time (even when one returned to the office to get the forgotten packing material). I complained and they reduced the bill a nominal amount. When I wanted to remove my belongings from storage myself, using my own trailer, I was told that it would require two men working 10 hours at $85 per hour, plus rent which had to be prepaid (in cash) for the entire month with a refund promised based on my actual exit date. It took the two men 2 3/4 hours to load my trailer. When I asked for a refund based on three versus the estimated ten hours I was told that I had agreed on the $850 and there was no reduction. I vacated on the 10th and received no rent rebate. This company is unscrupulous, some of their workers are not professionals, and they overcharge. Avoid them, especially their owner/manager Frank.
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Customer Name : Ruth J.
Posted at May 22nd, 2023 06::05Subject :Efficient, careful, and very respectful.
Comment : I couldnot have been more pleased. The men were efficient, careful, and very respectful of my belongings. My daughter is still praising their performance. Not one chip, not one crack, not one broken piece and not one missing item.
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