Description
Reviews
VanLines USA Moving Company is likely to integrate technology to enhance the efficiency of its services. This may include real-time tracking of moving vehicles, digital communication channels, and other technological solutions to keep clients informed and streamline the moving process.VanLines USA Moving Company may be actively engaged in community initiatives and social responsibility. This could involve participating in charitable events, supporting local causes, and implementing eco-friendly practices in its operations.
Additional Info| USDOT # | |
| MC # | |
| Payment Options | N/A |
| Membership | |
| Established Year | 20 |
| Insurance | |
| Agent | mover |
| Hours of Operation | N/A |
| Insurance Required? | yes |
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Customer Name : Diana K.
Posted at September 8th, 2022 06::09Subject :Horrible. I wish 0 zero stars was an option! Never again.
Comment : My move cost 50% more than I was originally quoted, and the movers were completely unprofessional. -Movers were deliberately slow in completing move resulting in increased costs; at one point, after I did not see them in the apartment for 45 minutes, I went to find them and they were just sitting in the air conditioned cab of the vehicle using their phones; I later found them smoking cigarettes in the truck -Overuse of packing materials that led to significant upcharge of materials (e.g. they somehow used 27 packing blankets, and they insisted that two small rugs be packed separately though they should have been consolidated into a single bundle) -Mislabeling of household goods that led to upcharge in materials (e.g. item labeled china that is a table protector, my only golf bag is listed twice) -Lack of transparency on charges; I was required to sign all paperwork including the credit card authorization before the total bill was presented -The movers were rude and disrespectful; they slammed vehicle doors after speaking with me, and after the first four hours they would not provide any feedback on how much more time they needed to complete the move when they knew I had a flight to catch that evening.
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Customer Name : Nai B
Posted at May 12th, 2022 04::05Subject :Do not use this company
Comment : Stay far away from this company! I wish I had read the reviews before hiring them. My things arrived with so many damages. And do not even bother questioning them about it. They do not care. To make matters worse, their staff is incredibly rude!! After quoting you, they charge you so many extra fees claiming your items exceeded cubic feet whatever the hell that means. You have been warned! RUN.
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Customer Name : Andy J
Posted at March 10th, 2022 05::03Subject :great customer service
Comment : It was a great move overall great service, i was explained everything prior to move. The customer service was great and the movers make sure everything was packed and moved safely. I did had to pay extra for some boxes 75.00 Thank You and will use again if needed
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Customer Name : K R
Posted at February 17th, 2022 05::02Subject :worst experience
Comment : Worst moving company. They need to be investigated and shut down. They quote a low price, get your stuff on the truck, then say it took up more cubic feet than expected and they 5 the price. The owner, the office staff is not to be trusted. There is a reason for all the 1 star reviews.
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Customer Name : Diane H.
Posted at January 17th, 2022 04::01Subject :good services
Comment : They were wonderful and professional. They moved delicate items and handled them with care. I highly recommend using them for moving. Diane Israel
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