Description
Reviews
Universe Express Inc has established itself as a reputable and reliable entity in the world of logistics and transportation, offering a comprehensive range of services designed to seamlessly connect businesses and individuals with their shipping needs. With a commitment to efficiency, reliability, and customer satisfaction, Universe Express Inc has become a trusted partner for those seeking seamless logistics solutions. Universe Express Inc was founded with a vision of creating efficient connectivity in the realm of logistics, symbolizing the company's dedication to providing top-notch shipping and transportation experiences. The company's mission revolves around delivering seamless and reliable services that prioritize the diverse needs of its clients, thus serving as a cornerstone for its growth and reputation. Universe Express Inc takes pride in offering a comprehensive suite of services that cater to a wide range of shipping and transportation needs. Whether it's freight forwarding, international shipping, or domestic logistics, the company's experienced team is well-equipped to handle every facet of the process.
Additional Info| USDOT # | 1601312 |
| MC # | MC-592337 |
| Payment Options | N/A |
| Membership | N/A |
| Established Year | 1/1/2006 |
| Insurance | |
| Agent | N/A |
| Hours of Operation | N/A |
| Insurance Required? | Required: $750,000 |
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Customer Name : L T.
Posted at November 16th, 2021 08::11Subject :do not use
Comment : I WOULD NOT USE THIS COMPANY!! I have had to move several times in the past few years and this is the worst moving company I have used. I wanted to use the last moving company I moved with but they did not do short distance moves so I browsed through the better business bureau to find this company. The initial work order went smoothly but since the day of the move, everything went downhill. I moved out of New York city and many of the buildings in the city are more stringent about protection of the building during the move. I provided the movers with the necessary instructions and of course on the day of the move, the company did not have the needed materials and denied that they received the faxed instructions. I provided the fax confirmation and the building management showed the returned contract sent by the movers with the moving instructions but again, the moving company denied receiving these instructions so I was required to pay the building $200 for the materials. Upon receiving my furniture, items were damaged and one item was lost. It is now 3 months since the move and I have not received reimbursement for the damaged and lost item. Repeated contact to the moving company did not prove useful. I had to file a claim with the better business bureau to try and resolve this issue and at this time, no reimbursement or amends have been made. I will never use this company again and advice others to do the same.
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Customer Name : Suzanna
Posted at November 6th, 2012 08::11Subject :Quality Service
Comment : I recently used Universe Express for my move from NY to Ohio and I must say that I was very happy with this company. The sales department helps me out and told me all the things that I needed to know before they came over. James and Dolores went over my item room by room and piece by piece and list all of them in my order, also items that I didn't remembered that I have. The actual movers did excellent work and packed my sons gym equipment which was in his apartment that I didn't know that he want to take it with us when I called them at first, at no extra charge. They delivered my stuff on the day I was told, the guys that delivered were great, and I am happy to say that it was excellent move. This is absolutely recommended company.
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Customer Name : Dorian
Posted at August 8th, 2022 04::08Subject :Quick service fair pricing.
Comment : I think those guys are hustlers. They said the job would take five to six hours to do. It did not even took six hours. They finished the job in three hours. I think those guys are hustlers. The pricing was good. It was reasonable but I got to say they were hustlers. No advice to future customers. Nothing to say to their customer service.
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Customer Name : Vishal Masih
Posted at July 8th, 2013 05::07Subject :Had apprehensions but completely satisfied in the end
Comment : I have never used moving companies considering the horrible stories and bad reviews you read online. I am writing this review to give credit where its due. Universe Express personnel were on time, fast, professional, courteous, hard working and exceeded my expectations in the end. Roberto as the foreman did an excellent job along with his team. Would definitely use them again if needed.
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Customer Name : Elizabeth C
Posted at May 12th, 2022 04::05Subject :Terrible experience
Comment : TERRIBLE. DO NOT COME HERE!!! We trusted them with the box and when it arrived to our home country they had opened it up and STOLE SO MUCH of what we sent , new shoes, new clothes etc. they did not take responsibility for this!! NO VENGAN AQUI!! ROBAN !!! NO CONFIEN . ROBAN!!!ABRIERON NUESTRA CAJA!!! Y ROBARON
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Customer Name : beatriz diaz
Posted at April 17th, 2013 11::04Subject :job well done
Comment : I was completely satisfied with the moving services I received from Universe Express, Inc. specially with (Dolores)she went over every single details with my son-in-law, very pleased. Bea
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Customer Name : Johnathan Samuels
Posted at April 6th, 2013 15::04Subject :Very Professional
Comment : I used universe express for my move and I'm so happy I did. From the first time I talked to my consultant (Dolores), to my stuff arriving at my door, this company was honest and so helpful. They gave me an estimate and the estimate was right in my budget. Thank you very much for all the hard work everyone put in, to complete the moving of my life.
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Customer Name : Mona
Posted at February 23rd, 2013 14::02Subject :Move
Comment : I was completely satisfied with the moving services I received from Universe Express, Inc. The foreman and crew were professional and treated me well. I highly recommend this company for your moving and storage needs. Thank you James, and staff of Universe Express, Inc. Please add my name
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Customer Name : Jeanine
Posted at February 22nd, 2013 16::02Subject :Universe Express Best Decision I
Comment : Using Universe Express was the best decision I made when moving. The crew was very knowledgeable answered all my questions and made me feel very comfortable from the moment they stepped in my door. they packed all my items and everything got to my new house safely I would definitely recommend them to all my friends and family and highly recommend that you contact University Express first
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Customer Name : Sadie
Posted at February 21st, 2013 14::02Subject :NJ MOVE TO NY
Comment : We are very pleased with the moving services Universe Express did for us. Moved from NJ to NY in less then 5 hours from start to finish including our big sofa and refrigerator. Excellent service at very good price. Absolutely recommend to all !
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Customer Name : Skip H
Posted at February 17th, 2022 04::02Subject :we sincerely cannot recommend
Comment : I had a very negative experience with this company. They rescheduled at the last minute. Then the supervisor said that I had not paid to have two televisions moved. I had to dig up the contract to show him that I had. They demanded that I pay in cash. Is that normal
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Customer Name : carla
Posted at January 20th, 2013 22::01Subject :job done great
Comment : i used this company from my boss. he told me they wouldnt overcharge me and they did a good job and most import they didnt lose anything or break a thing. The guy came over to my apt and looked over things then gave a price. The man that came with his crew only charged me a few dollars more becuase i took an extra bed and chair that didnt sell before i moved. Overall the company is nicely run and no nonsense
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