Subject :Horrible customer service.

Comment : Horrible horrible company!!!!! DO NOT USE MOVERNATION!!!!! This company made our move the move from hell! Do not listen to their estimates because they are inaccurate and will start increasing the price at the very end. So you think you are saving money at first but then it suddenly increases to an astronomical amount. The company they were originally going to send us could not be reached and never showed up pushing our moving date up. The next company they sent had a rental truck that could not fit all of our belongings. When we notified MoverNation they said it was our fault for not telling them everything we had. When we had initially done our estimate everything we said we had the broker told us that that was not important. Well those "unimportant" things add up!!! Plus MoverNation gave the company the wrong estimate. They had estimated 65 boxes but sent paperwork stating we had 30 boxes! We ended up canceling the move and had to fight with MoverNation for 4 months to get our deposit back. Once we told MoverNation we have spoken to the attorney general and our next move was to notify FTC they said a check will be in the mail. Luckily, a local company was able to get a truck to us the next day so we were only 3 days behind on our move.

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