Subject :Over 3 hours late

Comment : If I could give 0 stars, I would. Ever since my experience with them, I've been very strongly recommending NOT hiring them. If you want a smooth moving day with peace of mind that your movers will show up, DO NOT go with Men on the Move! We wanted to go with a local company because we like to support local business, but this one has a long ways to go in terms of professionalism and customer service. First off, the owner of the company refuses to put estimates, moving arrangements in writing. I was already uncomfortable with this, but he said he believed that a good-ole fashioned hand shake and his word were things that could be relied upon. This could not be further from the truth. Two days before our scheduled move, they called to push back the time 2-3 hours to accommodate another move they wanted to scheduled, which we agreed to, because we like to think we're usually fairly easy-to-please, accommodating people. The morning of our move rolls around and our appointment windows comes and goes. Another 15 minutes go by so we call the office and no one picks up, so we leave a message. Another 30 minutes later, we leave another message. No response. It was 2-3 HOURS past our appointment window when we called and someone happened to be in the office to pick up the phone and said they had not written our appointment down correctly but they'd get someone over right away and we'd get a 40% discount. Pretty disappointing, I'm sure they'd want more than 40% if we had was

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