Description
Reviews
Future Van Lines LLC actively engages with the community. The company participates in charitable initiatives, supports local events, and contributes to community development. This community-centric approach not only fosters a positive relationship with residents but also reflects Future Van Lines LLC's commitment to being a responsible corporate citizen.Future Van Lines LLC recognizes its environmental responsibility and actively seeks ways to minimize its impact on the environment. The company incorporates eco-friendly practices, such as using sustainable packing materials and optimizing transportation routes for fuel efficiency. This commitment to sustainability aligns with Future Van Lines LLC's vision of shaping a moving industry that is mindful of its ecological footprint.
Additional Info| USDOT # | |
| MC # | |
| Payment Options | N/A |
| Membership | |
| Established Year | 2010 |
| Insurance | |
| Agent | Tom Future |
| Hours of Operation | Mon - Fri 9:00 AM - 6:30 PM, Sat - Sun 9:00 AM - 4:00 PM |
| Insurance Required? |
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Customer Name : Mia S
Posted at December 17th, 2020 12::12Subject :everything was really smooth and efficient
Comment : I used this company when I moved. They were prompt. The guys carefully took my furniture from my home and then protected the items in placing them in the van. My items arrived in good condition. I have told all my friends about them. I highly recommend them!
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Customer Name : Jim A.
Posted at February 15th, 2022 11::02Subject :Company is unprofessional
Comment : Company is unprofessional and does not stand behind quoted amount. Upon delivery, there was two extra chairs that belonged to another customer. I did not accept them, but why were those pieces included with my inventory Not only that, but about a week after I gave them my credit card information, my card was comprised and used at multiple food and entertainment spots within a 5 mile radius of their office through third party apps. Does not take a detective to figure out who used my credit card information. When I brought this to their attention they did not reassure me that they would investigate the matter. When I tried reaching the rep who quoted me took my credit card information I was never able to reach him, even after asking to be transferred to his line on multiple days times. Again, stay away
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Customer Name : Carol Vaughan
Posted at January 22nd, 2020 17::01Subject :SCAM MOVERS
Comment : TL;DR: This is a scam company. They also operate under aliases "trucks on call" and "cross state movers" and "ACCOLADE MOVING AND STORAGE SERVICES" all registered to Schlomo Dostikam at 852 QUINCE ORCHARD DR, STE T-2, GAITHERSBURG MD 20878 and 111 Washington Grove, Washington Grove, MD 20880. They operate out of an unmarked warehouse at 5650 3rd St NE DC (as do several other scam movers). We read the bad reviews but decided to book on price and take our chances - maybe they would ask for a few hundred more than the estimate - WRONG. I was convinced that if nailed the inventory list, like Tom Parker told us, "there would be no surprises" on moving day. Man were we SCAMMED. There is no way to get an honest move out of these scumbags, so don't even try. Our inventory was 100% accurate, as verified with quality control. I measured every box and figured out cubic footage. It was suspicious that items in the inventory are listed by weight instead of cu ft (boxes are the only item they actually quote in cu ft). But when I questioned why my bike was listed at 80 lbs, they said it was because of the volume it takes up in the truck. This made me more confident that our estimate was going to be right on. The crew who loaded us was nice enough, but in the end said we had 50% more cubic footage than our quote, which is impossible. The only additional things not on our inventory were 2 boxes they packed day of because Tom incorrectly told us we could leave items in drawers. That is only the case for clothing, evidently, nothing that will shift or rattle when they move the item (even paper). So a desk had to be emptied out. Based on the boxes they used, that should have been an additional 10 cu ft, max, not 300 cu ft (an additional $1300). Our original quote was for about 650 cu ft ($2900). When I called to point out that we had no more items than our estimate Sam Savoy said "the estimate means nothing" and after suggesting I should have claimed more items to increase space on the truck (what? I had no more items...I would have had to invent fake possessions to do this) to get a lower rate per cu ft on the overcharge (!?) He then threatened to hold our items hostage. They have no policy in place for disputing overcharges (which is illegal). If you press, Mateo (accounting/dispatch/in charge of telling you "he doesn't know" today) doesn't know who his boss is. Upon delivery we called again after measuring the truck (on video) and confirming our stuff took up about 600 cu ft of space (right on with our original estimate!!) to try to get them to be reasonable and Sam Savoy again threatened to hide our belongings in an undisclosed storage space until we paid him (we have this conversation recorded). Also, any packing supplies they use are ridiculously over priced (I.e., $17 for a box that retails for $4.25) so if they end up packing anything, that will add up quickly. We were charged $120 for tape to secure the moving blankets to furniture. At over $4k total price we could have gone with a reputable company. I can also say that the initial delivery estimate provided by Tom was much shorter than the window that appears on the official quote (4-5 days vs 5-14) so be cognizant of that. Many of our items were delivered damaged (hole in a box spring, metal bed frame and table scratched (they didn't even bother to wrap them), one table completely broken off at the base, one antique piece that I requested not be disassembled was and pieces were lost - to name just a few things that were damaged).
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