Subject :Delivery

Comment : This company subcontracted outside drivers who hired local help to move personal items and household goods at our new location. First they did not calculate the proper size of truck to move our items and it took two separate trips to move our items when it should have been done once with a larger truck. The second trip involved some questionable helpers who were hired by the driver and they were from the Knoxville area. When they left our home in Tennessee we found that our house keys were missing along with some money that was stolen from my wife's jewelry box. These helpers were over heard by my wife complaining that they should receive a tip from us personally. They were also talking on their cellphones while they were working. My wife was very nervous about our safety since our house keys were missing and we had to rekey all our locks on our home at considerable cost. I would never recommend this moving company to anyone due to their business practices of subcontracting their drivers and other moving help outside their business area and compromising the quality of service and even jeopardizing their customer's safety.

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