Affinity Moving Company prioritizes customer satisfaction by providing personalized and attentive service. The company understands that moving can be a stressful experience, and its team is dedicated to alleviating that stress by ensuring a smooth and organized relocation process. From the initial consultation to the completion of the move, Affinity Moving Company maintains open communication, ensuring that clients feel supported and informed throughout the entire moving journey.Affinity Moving Company to provide a reliable and secure means of transportation for their belongings.
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| Membership | BBB |
| Established Year | 6/19/2012 |
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Customer Name : Amy H.
Posted at October 5th, 2022 04::10Subject :I would NEVER recommend Affinity movers to anyone.
Comment : We hired Affinity to move our 2 bedroom apartment to our new house 10 miles away at the quoted price of 69 an hr (a min 2 hrs) and it was suppose to include a truck and 2 men. They were suppose to be there at 9:30 am but called at 9:25 to tell my husband they would not be there until 11 or 1130. When they showed up at almost 12 it was 2 guys in a pickup truck towing a small trailer. From what the men told me, Alex (the manager or owner I am not sure which), had contacted them that morning to do the job and they were telling me they were charging me 335! They inform me they are not employed by Affinity but Alex had asked them to take this job for him and it was a 1 bedroom apartment and would only need a trailer. I tried calling Affinity and they told me Alex was not in the office at the moment and he would call me right back. (Never got a call back) I have asked the movers to wait that my husband is on his way (Had to leave work) and this is not the agreed price with Affinity. While I am on the phone with my husband they actually LEAVE without saying a word to me. I was able to get Alex on the phone after finding another number for Affinity online and explain to him what was going on and he did NOTHING to assist. He acted like it was not his problem. When I told him they just left he asked me why do you think they did that UMMMM I would not know! My husband saw the movers on the road and had them pull over. They also called Alex and my husband spoke to him and he also gave the same attitude he had given me. Since we had no other options we paid these 2 to move us.... almost double what was quoted. It took 2 trips and about 4 hrs.
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Customer Name : Himanshu Raj
Posted at August 9th, 2017 09::08Subject :Worst Movers -Affinity
Comment : if i had the option of giving negative rating I would give -10, liars, organized thiefs, they loot you, sent the packers who was cheap, came with smallest size of the box i mean probably the worst experience in my life.absolutely no experience, worst customer service, instead of making the move easy they tried best to make it worst experience. Please stay Away from Affinity Van lines and the subcontracting agency Ocean movers (FL)
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